MeetingsPro is operated by CLARITY TRAVEL LIMITED. We are registered in England with Company Number 07413801 and have our registered office at 4th Floor, Broadhurst House, 56 Oxford Street, Manchester, England, M1 6EU.
By using MeetingsPro you accept these terms
By using MeetingsPro, you confirm that you accept these terms of use and that you agree to comply with them. Acceptance of these terms will be captured during the completion of each enquiry in Meetingspro.
If you do not agree to these terms, you must not use MeetingsPro.
We recommend that you save a copy of these terms for future reference.
Other terms that apply
These terms of use refer to the following additional terms, which also apply to your use of MeetingsPro:
- The Agreement that you have entered into with us for the provision of your services to Clients.
Other terms that apply
These terms of use refer to the following additional terms, which also apply to your use of MeetingsPro:
- The Agreement that you have entered into with us for the provision of your services to Clients.
Key terms of appointment
- Suppliers use the MeetingsPro supplier portal to provide quotes in response to venue find, events and group bookings. Suppliers may be asked to provide quotes for day delegate rates, rooms, equipment and catering costs. Suppliers will also need to confirm the commission rates available to Clarity.
- You agree to review the services requested by the Client and ensure that these are accurately reflected in the details provided in the confirmation, including but not limited to numbers, dates and location.
- All bookings remain provisional until the Event Agreement form has been signed and dated by both Client and Supplier.
- No provisional bookings to be released without first contacting Clarity to agree a realistic decision deadline.
- Minimum chargeable numbers must be stated in all Event Agreement forms between Client and Supplier. Where accommodation and meeting space is confirmed, minimum numbers should be stated for both individually.
- Service or quality complaints will be documented. If the issues are deemed to have been the result of the supplier misrepresenting any of the services, features or facilities defined within your RFP response then Client reserves the right to terminate the agreement without any liability.
- The Supplier shall comply with all laws, regulations and by- laws that may apply and shall ensure that its staff, agents and contractors do so as well. In particular such compliance shall include, but not be limited to all laws and regulations relating to the environment, employment, data protection, security, health and safety, disability discrimination and FSA requirements.
- Where a meeting room name is advised at the time of booking, any changes to this space to be advised to Clarity prior to any amendments.
- If the Supplier should need to change the grade/size of meeting room or bedroom, this shall be at no extra cost to the Client.
- If the Supplier fails to provide a meeting room in accordance with a reservation, then it shall, without prejudice to any other rights or remedies of the Client or the guest, undertake the following actions.
- Contact Clarity as soon as possible
- Accept full responsibility for the book out to the customer and absolve Us of such responsibility, to include where necessary writing to the customer, the content of such letter to be mutually agreed between Us and the Supplier.
- Cover all additional costs incurred by the customer as a direct result of the cancellation by the Supplier
- Provide all reasonable assistance to The Client in finding a suitable alternative Supplier
- All overnight bedrooms as part of a meeting room booking should be guaranteed for late arrival where possible
- The venue must notify Clarity at the time of enquiry if there are any refurbishments planned to take place during booking period. In the event any refurbishment is subsequently planned to commence during the booked period, formal notification shall be made to Clarity detailing the nature of works and likely impact. We reserve the right to cancel the booking with no charge if either we or our customer deems the nature of works to have any detrimental impact on the booking.
- This agreement does not form a partnership between the parties or allow any party to use the other parties name or other intellectual property in its marketing material without the strict written consent from the other party.
- This agreement shall be treated by both parties with full confidentiality and not disclosed to any third party without prior consent of the other party unless required to do so by law.
- Full terms and conditions must be provided to the Client at the time of booking stipulating any cancellation and amendment penalties imposed by your venue.