About

People-powered travel, meetings and events

We're the people behind seamless business travel, meetings and unforgettable events. Driven by innovation, service and a shared passion for doing things right, first time.

Team of people gathered round a laptop

A journey built on people and progress

From our roots to industry-leading growth, we've evolved with purpose and passion.

1950s

Co-operative Travel and Portman established, laying the foundation for decades of trusted travel expertise.

2010

Clarity is founded as a joint venture between The Co-operative Group, Midlands Co-operative Society and Thomas Cook.

2019

Clarity acquires Ian Allan and Portman Travel, forming Portman Travel Group bringing together over 60 years of travel experience.
Launch of Destination Sport. A new division dedicated to serving global sports travel needs.
Brighter is born. Clarity introduces its specialist event management brand, delivering unforgettable experiences.

2022

One Global is launched, a global travel community with World Travel in the US.

2023

Agiito (formerly Capita Travel and Events) joins the family, placing Clarity among the top 10 TMCs in Europe.

2024

Following the acquisition in late 2023 - this is the start of our integration and evolution, bringing together two of the UK's leading Travel Management Companies. Clarity and Brighter both rebranded with a fresh new look.

2025+

Expanded our specialist services further with the introduction of dedicated Entertainment & Media and Nordics sector offerings.

Meet our exec team

They lead with experience, integrity and a shared vision for smarter travel, meetings and events.

Pat McDonagh
CEO

Donna Fitzgerald
Executive Director - Travel

Sue Chapman
Executive Director - Product and Commercial

Steve Riley
Executive Director - Operations

Rhian King
Executive Director - Finance

Paul Casement
Executive Director - Meetings and Events

Carl Law
Executive Director - Technology

Our values in action

We’re open about our values, we live and breathe them in everything we do. They're the North Star that guides us and ensure we act as a single, collaborative team, no matter what we're doing or who we're doing it for.

We listen.

We take the time to understand your needs, challenges and goals.

We adapt.

We stay flexible and forward-thinking, so you stay one step ahead.

We deliver.

We do what we say we'll do - with care, consistency and confidence.

Careers at Clarity

We're a business where people come first. We invest in your potential, celebrate success and build a workplace where you can truly thrive.

View our vacancies

Incentive trips & prizes

Recognition with real rewards, from trips to awards.

Funded learning & development

Vocational qualifications, CIPD-certified training and career progression.

Health & wellbeing

Flu jabs, mental health support, Free eye-care tests, CareFirst, excellent pension scheme and more are just some of the things we do to value the wellbeing of our employees.

Generous leave & social events

Supporting work-life balance, enjoy time off to spend how you wish along with a social calendar of fun team events and a work culture you’ll love.

Support volunteering

We offer all of our employees a paid community day each year to support any volunteering, charity or community activity.

Your birthday is on us

When it comes to celebrating your birthday, there's no need to worry about work - take the day off, on us.

Referral scheme

Refer a friend for a career at Clarity and receive a generous financial thank-you.

Long service recognition

We reward our people's commitment through milestone long service awards.

Proud to be a disability confident employer

We champion equal opportunities for people with disabilities and actively foster a culture of inclusion. As part of the UK government’s Disability Confident Scheme, we’re committed to building a workplace where talent thrives, regardless of ability.

Life at Clarity

People stories

Sarah Maia
“It's great working with talented people who share the same ambition for success. There are so many opportunities to develop and progress a career here.”
Sarah Maia
PR and Media Manager
Patrick Oniyelu
“Sales roles often come with relentless pressure and frequent job changes, but at Clarity, it’s different. While accountability is key, the support from every level, including the executive team, makes all the difference.”
Patrick Oniyelu
Business Development Manager
Darren Williams
"It’s great being a part of a company that’s shaking things up in business travel."
Darren Williams
Head of MI & Data
Matthew Walton
"At Clarity, you work alongside really passionate people. It’s great to be part of it. It’s contagious."
Matthew Walton
Marketing Manager
Jason Roome
“There's not many places where you can go to work and have fun with what you do everyday, whilst knowing at the same time you're making a real impact for customers.”
Jason Roome
Venue Find Consultant
Amy Lowcock
"At Clarity, you’re never alone - you're part of a collaborative team that has a true passion for what it does. It’s a great environment to grow in."
Amy Lowcock
Change Team Manager

Part of something special

We're part of Portman Travel Group - a leading technology-led travel sector specialist. Through its portfolio of complementary companies, the Group grows global brands investing in innovation, empowering teams, and shaping the future of travel. Being part of this family opens a world of opportunities for our customers.

Visit Portman Travel Group